Where does work get stuck?
Look at repeated decisions, manual handoffs, delays, and the information people need to move forward.
I help companies find the right workflows for AI, design practical solutions, and turn them into reliable production systems.
From discovery and prioritization through implementation and production reliability.
CaptureOne reliable intake
AI reasonsUsing your context
Tools executeAcross your systems
ReviewYour team stays in control
Less busywork, fewer handoffs.Your team can inspect the workflow and improve it over time.
verified Strategy backed by delivery
Start with the work
Good transformation starts with a workflow and a measurable problem, before choosing a model or tool.
Look at repeated decisions, manual handoffs, delays, and the information people need to move forward.
Weigh expected value against data access, risk, integration effort, and the team’s readiness.
Set useful measures and human controls before delivery, then check them with real users.
Services
Each stage produces something concrete to guide the next decision.
[01]Map the workflow, identify useful opportunities, and rank them by value and feasibility.
[02]Define the experience, data, controls, and measures of success with the people who will use it.
[03]Build and integrate the system, test it against real work, and put it in users’ hands.
[04]Measure quality, cost, and adoption; improve the workflow and support it in production.
Strategy + engineering
I help leaders select the right opportunity and work with teams to put it into production. The same delivery perspective informs the early decisions about data, integration, human review, and what success looks like.
Sometimes the right first step is a focused discovery engagement. Sometimes there is already a promising workflow ready to build or a live system that needs to work better.
How I work →Case study · Google
Deployed workflowTechnical support automation
Support specialists read each email thread, checked product systems and documentation, then wrote the reply. I led the project that automated most of that work. The support team still reviewed every response and decided what to send.
verified_userSupport stayed in control. Specialists reviewed each response and decided what to send.
Email threadCustomer inquiry
ADK agentCheck issue · prepare reply
Validation layersPrivacy and quality checks
Review & sendTechnical support remains in control
Experience
Michał Pasierbski — AI Transformation & Production AI Consultant
I’ve spent more than 15 years building software and leading teams. At Google, I led the AI support-agent project above. Today I lead engineering for a multi-agent AI platform at Delta Labs, owning architecture and delivery while still working in the code.
That combination helps me connect a business opportunity to the technical and operational decisions needed to make it real.

Technical depth
Agent architecture, integration, evaluation, and observability matter when a useful idea becomes a dependable system.
Writing
I write about choosing useful AI work, making adoption practical, and the engineering decisions behind reliable production systems. The existing articles go deep on implementation.
Coding Agents01
Coding Agents02
Agent systems03
Agent systems04
Bring the workflow, the opportunity, or the production problem you are working through.